Pamper Treatments

Terms and Conditions of use

  1. Due to the exceptional nature of our promotions all invite certificates both electronic and physical are non-refundable. The first appointment must be booked within 1 month of purchase.
  2. All clients taking part in a photography makeover experience must be over the age of 18. Persons under the age of 18 may only attend with a parent or legal guardian present.
  3. Promotions or vouchers may not be used in conjunction with any other promotion, certificate or voucher. Strictly one voucher per booking.
  4. Each experience is subject to a fully refundable booking deposit, taken at the time of booking to guarantee the appointment time and limit non attendance. This will be £25.00 per person according to date and availability. Max deposit taken will be capped at £50.00 total per booking. (This does not apply to VIP Groups of three or more and remains £25.00 per person) Please note: VIP Makeovers Group bookings deposit (3 or more) is non-refundable.
  5. If for any reason you fail to attend your appointment or fail to notify Revolve within 72 hours of your appointment, any deposit paid will be rendered non-refundable. Furthermore no shows (clients who don't show up on the day of their experience without informing us or arrive more than 30 minutes late resulting in clients not being able to complete all of the experience including using three outfit changes) will be charged a further £50 to cover staffing costs, we strongly advise that you inform us beforehand if you are unable to attend your appointment by email at or telephone 01242321960.
  6. Clients may reschedule their appointment ONCE up to 72 hours in advance after which if the client should choose to reschedule a further rebooking fee of £50 will be applicable. Weekend bookings including Friday, Saturday and Sunday's client's must give at least 7 days notice should they wish to reschedule otherwise a further rebooking fee of £50 will be applicable. Clients who cancel or reschedule without meeting the timeframes set out (72 hours notice Monday to Thursday 7 days notice Friday to Sunday) or who don't attend their booking will be charged a £50 no show fee to cover staff costs.
  7. Appointments once booked are non-cancellable and may only be rescheduled. Failure to attend without adequate notification or outright cancellation of an appointment will result in the loss of the deposit.
  8. If a client should arrive up to 15 minutes late for an appointment, we cannot guarantee all aspects of the service and the deposit cannot be refunded.
  9. If a client should arrive later than 30 minutes for an appointment Revolve will not provide any services and the deposit shall be lost. If for any reason you fail to attend your appointment, any deposit paid will be rendered non-refundable.
  10. Clients must come to their appointment with clean hair free of any styling products and wearing little or no make-up. Clients should inform staff before their treatment if they have any highlights or colours in their hair or skin allergies to make up products. Revolve can refuse clients whom suffer from epilepsy that don't have a doctors note covering them for this type of activity.
  11. Clients must bring no less than three changes of clothing and must use three outfit changes otherwise the booking deposit will be non-refundable. (This applies to ALL Photoshoot packages and is designed to give the client a better quality of images)
  12. Clients for the make over day must participate in all parts of the day including a complete full viewing of their images and image selection. Failure to complete the viewing session or select the complimentary image will render your deposit non-refundable and will incur a further £50 charge.
  13. Images are only available for purchase on the day. Please refer to our website for prices on our products page. There will be an administration fee of £50 to hold images for future purchase. Strictly no refunds are permitted once copyright has been handed over in the form of images purchased on a disc.
  14. If any of the terms and conditions are violated by the client Revolve Academy Ltd reserve the right to withhold the booking deposit.
  15. For copyright purposes no personal photography or filming is permitted at the studio, use of digital camera, camera phones, video recorders, or any other photographic/video capture device is strictly prohibited. Copyright remains with Revolve. All clients using Revolve agree that any images taken by Revolve therefore belong to Revolve Academy Ltd and can be used for any purposes at Revolve's discretion.
  16. For your safety and security please be aware that CCTV is in use throughout the Revolve premises. Clients should understand that this is in no way to infringe on their privacy during their time at the studio. Recorded CCTV footage may be used as evidence against any individual committing a criminal offense on the premises of Revolve. Revolve does not accept liability for the loss or damage of any equipment or personal belongings brought onto the premises.
  17. VIP Makeover Photoshoots promotion is non-transferable once assigned to a single individual. All items of service (unless otherwise stated) may only be utilised by the primary client. Please note this includes the single image on CD which cannot be used for group shots or a guest client. The one image on CD is literally a single image on CD and includes copyright transfer. "Image" is considered as a digital representation of the individual to whom the invitation has been assigned.
  18. In booking your appointment or purchasing a promotion from any online or third party companies you agree to the terms and conditions as stated above.
  19. In the event of unforseen circumstances (which are deemed to be out of the control of the studio) Revolve reserves the right to substitute any or all aspects of the service with a suitable alternative to an equivalent value. Makeover vouchers (hairstyling and makeup application) will now be issued for those adult clients who are wanting to have a haircut as we are only able to offer childrens haircuts for any child under 12 years old. Additionally in some situations this may involve changing appointment times and dates or moving the booking to a partner studio of similar standing. All deposits paid on rescheduled appointments shall be carried over to the new appointment time and Revolve will take necessary steps to ensure suitable notice is given to the client.
  20. Revolve in no way discriminates against any individual however where a client is found to be unfit for treatment, Revolve will refuse service on behalf of the staff team. This will include persons of a poor standard of hygiene or any ongoing conditions such as headlice. We will where possible make every effort to reschedule appointments in such cases.
  21. Revolve can only keep images on our systems for a maximum period of 24 hours After this they will be disposed of and any deposits held are non-refundable.
  22. Prints, frames and images purchased must be collected within 3 months of the purchase date. All products thereafter not collected will be disposed of. This does not affect your statutory rights.
  23. Please be aware that on rare occasions due to unforeseen circumstances Revolve may be running behind. We will endeavor to keep this to a minimum however delays on occasions can occur.
  24. All image sizes are nominal. What you see and select in the viewing selection process is what you will recieve as a hard copy in print or jpeg format. Some images may be cropped with body parts purposely cut out to give a different style. Should you select this type of images then you purchase as seen and no refunds or further editing will be offered. Revolve will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials especially man made fibres. It's sometimes impossible to record on film/digital file the exact colour as seen by the human eye.
  25. Revolve is unable to authorise any refunds without proof of purchase. Deposits paid must be requested within 4 weeks of your booking date, after which it becomes non-refundable due to occurring administration costs. Refunds can only be issued once the customer provides a copy of their order form or till receipt within 4 weeks of your booking date.

Bookings are via: Revolve Connections Ltd